Service Desk
Your business relies on your infrastructure !
That is why we offer a super fast and personalized helpdesk to act as your dedicated IT support onsite and offsite
- Manage your costs
- Reduce downtime
- Onsite and offsite support
- Available during business hours – 5/7
- Pricing based on bundles of units
JET PACK
Our basic Jet Pack include
- Hardware Procurement Systems Security
- Systems Management
- Systems Monitoring
Key points
- Full pre-configured support for your IT infrastructure – we take away your PC, server and network-related IT problems, meaning you can stay focused on your core operations
- Rely on us as a single provider for all your IT services
Pricing
- Pay per seat
HARDWARE PROCUREMENT
ADVISES
Together we define your infrastructure of :
Infrastructure
Hardware
Software
PRICING
We challenge our distributors to provide you competitive prices :
Single point of contact
Quotation within 2 business days
Approved brands
Systems security
FIREWALL
ZyXEL Next-Gen firewalls provide effective application optimization and comprehensive network protection with industry-leading firewall, Anti-Malware/ Virus, Anti-Spam, Content Filtering, IDP, and Application Patrol functionality.
ANTISPAM
Spam Titan blocks over 99% of spam, viruses, malware and other email threats. We provide advanced email security for your business.
ANTIVIRUS
Bitdefender offers the best protection for your business.
Using a cloud based console, we manage your security policies, deployments and alerts in real-time. It also offer an optional patch management solution as well as a full disk encryption for mobile workers.
SYSTEMS MANAGEMENT
MANAGEMENT
We perform all the necessary tasks to manage your infrastructure such as:
Admnistration tasks
User Management
Software deployment
Configuration tasks
MAINTENANCE
We keep an eye on the performance on your infrastructure and keeping it up-to-date :
Network equipments firmware upgrade
Servers and computers updates
Log analysis
Performance counter
Systems Monitoring
COMPUTERS / SERVERS
RG System is a unique SaaS solution designed to monitor and manage your IT infrastructure that gives you insights on your infrastructure servers and workstations health status.
The agent integrate a simple and intuitive ticketing system together with Logmein remote assistance tool.
NETWORK
PRTG monitors all systems, devices, traffic and applications of your IT infrastructure using these technologies:
- SNMP
- WMI and Windows Performance Counters
- SSH
- Flows and Packet Sniffing
- HTTP requests
- REST APIs returning XML or JSON
- Ping, SQL and many more
JET PACK +
Our Jet Pack + package is designed for growing companies who needs a cutting edge telephony and backup technologies.
On the top of our standard services we included :
- Cloud Telephony – pricing based on users
- Managed Backup with cloud storage – pricing on demand
CLOUD TELEPHONY
COMMUNICATION SOFTWARE
Our Cloud VoIP solution is based on the popular and robust solution called Asterisk.
- Flexible solution
- Cost effective
- Features rich
- No hardware on site = zero maintenance costs.
POPULAR FEATURES
- Unlimited extensions
- Voicemail2mail
- Fax2mail
- Call Flow control with queues and ring groups
- IVR
- Company Directory
- Softphone supported
- SIP based
- …
MANAGED BACKUP
BACKUP SOLUTION
Our solution is based on Veeam solution, which provides :
- Centralized backup solution
- Virtual and physical machines
- Local and cloud storage
Are you interestED by our services ?
You are interested and you wish to become a customer or a partner ?
Contact us to have more information
